Customer Reviews
Yes, they are technically shine-through. No, you won't see the shine unless you look from straight up and real close, in fact, you can see more light in between the keys than on top. I'm pretty confident calling this a scam, they even made them somewhat shine-through so you can't ask for your money back...
Hi Manuel,
Thanks for taking the time to leave a review.
Sorry to hear you're not satisfied with the keycaps. We do have to disagree with the characterization here, as the keycaps are genuinely shine-through and we very rarely receive feedback suggesting otherwise.
I did see the picture attached to your review, and the amount of shine-through does indeed appear lower than what we'd normally expect. Looking at your order, I can only find the keycap set itself. Are you perhaps using these keycaps on a different keyboard purchased under another account or from another brand? If so, it would be useful to know whether that keyboard uses north-facing or south-facing LEDs, as well as which switches you're using and how they are installed. Our legends are aligned to work with north-facing RGB configurations and ofcourse the switches also need to be inserted as such and have an RGB window to let the light through.
If you believe there may be something specifically wrong with your keycaps, please reach out via wooting.io/support and we'll be happy to take a closer look.
I'd also like to clarify that we offer a 30-day hassle-free return policy, with no requirement to prove a defect or issue. If you're not satisfied with any part of your order for any reason, you're welcome to return it within 30 days of receiving it for a full refund so you´d never have to keep any (part of) an order you are not satisfied with.
Thanks again for your support and welcome to the team!
Cheers,
Nicky
Wooting Customer Support
Every wooting product has exemplary quality and the asa key caps are no exception
Wooting Etched Backlit ABS keycap Set - Black
Wooting Etched Backlit ABS keycap Set - Black
good