Wooting 5 sided Dye-sub PBT Keycap Set - Magnetic Wave

Hi Marcos,

Thank you for taking the time to leave a review.
We apologize for the inconvenience you experienced with the Enter key. We take pride in our products and want to ensure that every customer receives a pristine product as advertised.

Unfortunately I can't seem to find any support request from you (using the email you ordered and placed this review with) so we would be aware of any issues you might have, please reach out to us via https://wooting.io/support and add in some pictures of the issue for our documentation and feedback process to our manufacturer, we will be happy to assist you with a replacement key if needed.

Thank you for your continued support <3

Cheers!

Nicky
Wooting Customer Support

Hi Jordan,

Thank you for your review, sorry to hear the space bar of the keycap set did not fit on your Wooting 60HE.

The spacebar should definitely fit on our 60HE as is was specificly developed for that, so we want to look into this further. If there is an issue with a malformed part, we will replace it for you.

We value your satisfaction and would like to make things right for you. Could you please contact our support team via https://wooting.io/support and provide photos of the stabilizer and spacebar connectors? Also put the spacebar keycap on a flat surface to see if it's not bent or crooked in any way.

We are always here to assist you and want to ensure that you are fully satisfied with your purchase.

Cheers!

Nicky
Wooting Cusotmer Support